Notice Details
Position: Relationship Officer/ Senior Relationship Officer, Retail Sales-BRAC Bank PLC
Company Information: BRAC Bank PLC
Address: Anik Tower (Level-9), 220/B, Tejgaon Gulshan Link Road, Dhaka-1208
Business:
BRAC Bank is one of the top sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank`s aspiration towards becoming the best bank in the country.
Requirements:
Education:
- Graduation/Post Graduation from a reputed institution with a satisfactory academic track record
Additional Requirements:
- Minimum one year of working experience in sales, preferably in banking/financial institutions
- Good interpersonal & communication skills
- Strong command over Microsoft Office Package
- Aware of customer centricity, self-propelled, and capability to meet deadlines
Responsibilities & Context:
BRAC Bank offers a wide array of financial products like savings account, salary account etc. to its customers. The role holder will be the first level of customer interaction who will be responsible for creating new client relationships as well as helping deepen relationships with the existing clients. Relationship Officer/ Senior Relationship Officer, Retail Sales are required to operate in a specific catchment, wherein they can identify new customers for selling the retail products of the bank.
KEY RESPONSIBILITIES:
- Achieve the agreed individual sales target (asset, liabilities & cards) and ensure compliance with the bank’s policies and procedures
- Identify sales prospects and conduct business development activities
- Follow up on new leads and referrals to generate business and ensure retention of business
- Collect and study customer documents to assess current credit worthiness of customer
- Collect other KYC documents and related documents for processing application for banking products or services
- Ensure consistently high levels of customer experience and deal with customer queries effectively, escalate complex problems, to maintain a high degree of customer satisfaction in line the with Bank’s service quality standards
- Follow up aggressively with defaulting customers to ensure PAR & NPL rates are as per defined norms of the Bank
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Application Deadline: 10 Aug 2024
Please apply by clicking on the following link: https://mybdjobs.bdjobs.com/mybdjobs/signin.asp?Z0`c`s]7^3\7a1\D[A^J\p^abycp^Acn\l^O\ob/`o].\baj]b\s`oc/b=ag\p^r^t]rZy`paA\o^=[&^4]4^2^=\i`=brc@_4[4b2_=cIbOb?`s`.\lcpce`ian`b[Jam]c]s[o[d[.^bcjb/[eaa[nbu`e[&`lcp[b[J^p\7\3\7]1\d\j3
