Notice Details
Position: Management Trainee Officer (MTO)
Organization: Techbrigades Ltd
Why TechBrigades?
TechBrigades is a swiftly expanding organization that holds a significant foothold in Bangladesh, focusing on delivering extensive services to offshore mortgage companies and banks, primarily within the United States of America. With offices in New York, USA; Bangalore, India; and Dhaka, Bangladesh. We have established a robust network of highly skilled professionals capable of supporting startups, small businesses, and enterprises in achieving their goals. As a fast-growing establishment, we offer a secure work environment, competitive salaries, and accelerated career growth opportunities. We are committed to nurturing talent and providing promising career paths in this billion-dollar market of Bangladesh. Our focus on fostering a dynamic workplace ensures excellent placement options based on performance, making us the ideal choice for talented individuals seeking impactful career opportunities in the tech industry.
Join the Brigades! Join for TechCellency!
• Websites: www.thetechbrigades.com
• Facebook: https://www.facebook.com/techbrigades
• LinkedIn: https://www.linkedin.com/company/80027218/
Key Responsibilities:
- Job Responsibilities:
• Build and maintain strong relationships with North American clients and vendors, resolving issues promptly and ensuring high-quality service.
• Handle client complaints consistently, providing resolutions that build long-term relationships.
• Create sales plans and strategies to generate revenue and meet deadlines.
• Ensure continuous support for installation services, including contract negotiation, performance management, and billing approvals.
• Analyze contractor metrics to identify trends and provide necessary feedback or corrective action.
• Collaborate with internal teams to meet client needs and deliver projects on time.
• Proactively address potential issues to prevent operational disruptions.
• Analyze and check the quality of service done by the vendor as per client requirements.
• Sort, prepare and convey the completion results and bids to the client.
• Identify root causes of quality issues and develop solutions to prevent recurrence.
• Work with cross-functional teams to implement process improvements and maintain quality standards throughout the organization.
• Provide training and support to staff on quality control procedures and best practices.
• Follow the instructions of the assigned supervisor and deliver the task as per instructions.
- Education and/or Qualifications:
• Minimum Bachelor’s Degree from any reputed University. (Freshers are encouraged to apply)
• Excellent English verbal and written communication skills
• An English medium background or good score in IELTS or TOEFL will get the advantage.
• Property preservation experience will get preference.
Compensation & Benefits:
• Base Salary: An impressive BDT 27,000 to 30,000 (based on the performance)
• During the First 3-months training period: An accelerated BDT 20,000
• 2 Festival Bonuses to make your celebrations memorable (Applicable after becoming a permanent employee)
• Dedicated late-night drop-off service (6 PM - 3 AM) to ensure your safety and well-being.
Additional benefits: Tailored to reward your outstanding individual and team performance
• 50% company-paid gym membership for a healthier, more vibrant you
• Casual leaves, sick leaves, and personal leaves because your well-being matters
• Paid 6 USA holidays to savor those special moments.
Job Type: Permanent
Shift: (6pm to 3am / 9pm – 6am)| US EST Time/ BD Night Shift
Salary: BDT 27,000 to 30,000 (After the end of successful probation period of 3 months. During Probation Period- 20,000 tk Consolidated Salary)
Address: Block- B, Banasree, Rampura, Dhaka-1219.
If you are interested, kindly apply through this link - https://docs.google.com/forms/d/e/1FAIpQLSf9w9GJu0zELsu89k01omIof31BeZL-Wkzan3GqWuvGJoc23g/viewform
Application Deadline: 01 December, 2024
