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CCC Notice Board

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  • Position: IT Solutions Associate, SC6, Dhaka (831559)
  • Location: Dhaka 
  • Organization: United Nations World Food Programme (WFP) 

    • Overview: 
    • The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. The country strategic plan is aligned with the United Nations sustainable development cooperation framework for Bangladesh for 2022‒2026 and the eighth five-year plan (covering the period July 2020‒June 2025) of the Government of Bangladesh. It is informed by the recommendations of an independent evaluation of the country strategic plan for 2017–2021 and consultation with key stakeholders. It will contribute to Sustainable Development Goals 2 and 17 through four strategic outcomes. 


    • KEY ACCOUNTABILITIES (not all-inclusive):
      1. Write program code in order to support the development and implementation of efficient and effective IT solution components.
      2. Keep up-to-date technical systems documentation for developed IT solutions in order to support systems maintenance.
      3. Perform unit and integrated testing of new, enhanced, or fixed code in order to ensure completeness and adherence to technical specifications.
      4. Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines, and procedures.
      5. Assist in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution.
      Support the rollout and onboarding of different programme interventions on appropriate platforms and or digital solutions as required.
      6. Resolve users queries independently, escalating if required, to ensure that standard IT questions are answered, and accurate information is provided.
      7. Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.
      8. Collect and collate data, conduct basic analysis to support the development of accurate reports.
      9. Perform any other duties as need arises.


    • STANDARD MINIMUM QUALIFICATIONS: 


    • Experience: A minimum of 06 years experience is required. Work experience in the development or humanitarian field is desirable.
      Education: Bachelor’s degree in computer science or any other relevant subject.
      Language: Proficient in English and Bangla and a good understanding of the Rohingya dialect.


    • DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
      Has aided IT team members in building technical skills and staying abreast of industry developments.

    • Has gained knowledge of technical issues through exposure to IT operations.


    • Job Title: IT Solutions Associate (SC6)
      Grade: SC6
      Type of contract: Service Contract
      Duration: 12 months