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Position: Executive, Key Account Manager (E-Commerce Services)

Organization: SSLCommerz

We are seeking a motivated and energetic Executive Key Account Manager to join our team. In this role, you will be responsible for managing important accounts, building lasting relationships with organizations, and driving revenue growth through the utilization of our payment solutions.

Core Responsibilities:

  • Perform presentations, meetings, and discussions with potential clients to increase merchant business of e-commerce products and Services.
  • Perform regular visits to identify merchant needs/processors for partnership opportunities.
  • Must achieve transactional/TDR and sales targets.
  • Keep accurate records of customer discussions or correspondence and produce written information.
  • Learn about the organization’s products or services and keep up to date with any changes.
  • Willing to take challenges in diverse situations.
  • Maintain quality relationships with current and potential Merchants.
  • Develop and maintain a potential merchant base.
  • Develop new ways to increase business opportunities for new customers.
  • Introduce and implement marketing strategies to establish a successful marketing platform.
  • Must use CRM to log activities.
  • Multiple reporting should be made according to team structures.
  • Should accept to work for a long time and provide support in holidays.
  • Should be result-oriented.
  • Should be able to work as a team and perform under pressure.
  • Perform other tasks assigned by the supervisor.


Education and Experience Requirements:

  • Minimum one to two years of experience in merchant/customer management. Experience in techno communication and the payment industry will add an advantage
  • Freshers are also encouraged to apply
  • Graduation in any discipline
  • Must be fluent in English communication
  • We highly value candidates who demonstrate exceptional proficiency in Excel, as higher Excel efficiency will receive additional preference


Your Remuneration and Other Benefits:

  • Attractive salary as per industry best practice
  • Yearly salary review based on performance
  • Training & Development Scopes
  • Weekly 2 holidays
  • 2 festival bonuses (Yearly)
  • Weekly medical consultancy
  • Annual leave encashment
  • Medical coverage
  • Congenial & friendly working environment


Interested candidates are requested to apply through this link -

https://docs.google.com/forms/d/e/1FAIpQLSfjWhUg_RuxmajvG6manNp6dUzPjxocuSM4mJEiR3OBvkctJw/viewform

Application deadline:

October 25, 2024